Shipping policy
At shopstussywear, we proudly offer shipping to customers within the United States and internationally.
Shipping Methods and Costs
United States (US)
-
Order Amount: $0.00–$79.89
- Shipping Cost: $9.90
- Shipping Method: Postal Shipping
- Guaranteed Arrival: 9-25 business days
- Processing Time: 1-2 business days
-
Order Amount: $79.90 and above
- Shipping Cost: Free
- Shipping Method: Postal Shipping
- Guaranteed Arrival: 9-25 business days
- Processing Time: 1-2 business days
Rest of the World
-
Order Amount: $0.00–$79.89
- Shipping Cost: $12.90
- Shipping Method: Postal Shipping
- Guaranteed Arrival: 9-25 business days
- Processing Time: 1-2 business days
-
Order Amount: $79.90 and above
- Shipping Cost: Free
- Shipping Method: Postal Shipping
- Guaranteed Arrival: 9-25 business days
- Processing Time: 1-2 business days
Order Processing
Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped via the selected shipping method.
Tracking Orders
After your order has been shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status of your shipment online.
Customs, Duties, and Taxes
Please note that international shipments may be subject to customs duties, import taxes, and other charges, which are the responsibility of the customer. These charges vary depending on the destination country.
Lost or Stolen Packages
If your package is lost or stolen, please contact us at service@shopstussywear.com. We will assist you in filing a claim with the carrier to resolve the issue promptly.
Change of Shipping Address
If you need to update your shipping address after placing an order, kindly notify us within 12 hours. We will make every effort to accommodate your request.
Returns and Exchanges
For detailed information regarding returns and exchanges, please refer to our Return Policy.
Customer Support
Should you have any questions or concerns related to shipping, our customer service team is available to assist you. Please contact us at service@shopstussywear.com, and we will be happy to help ensure a smooth and satisfactory shopping experience.
Thank you for choosing shopstussywear!
We sincerely appreciate your business and look forward to providing you with exceptional service.